FAQ

Question 1

What is Elite Camps?

Accepted Answer

Elite Camps is a new platform where parents can discover, compare, and register their children for various types of camps across Latvia.

Question 2

Are all camps listed here safe?

Accepted Answer

We collaborate only with registered or individually verified camp organizers. However, full responsibility for the camp's content and execution lies with each individual organizer.

Question 3

How are camps added to the platform?

Accepted Answer

Camp organizers create and publish their camps on the platform themselves, following our required structure and content guidelines. Elite Camps does not evaluate the content, but ensures visual and informational consistency. Currently, only selected partners can add camps as part of our testing phase.

Question 4

How can I know if a camp is suitable for my child?

Accepted Answer

Each camp has a detailed profile that includes age groups, activities, and program themes. You can use filters to narrow your search and find the most suitable option.

Question 5

Does Elite Camps organize camps itself?

Accepted Answer

Some camps, such as the Elite Basketball Camp, are organized in cooperation with our team. However, the platform is primarily designed to be open to external organizers.

Question 6

Is the platform free to use?

Accepted Answer

Yes. Browsing camps and submitting applications is completely free for parents.

Question 7

Do I need to create an account to view camps?

Accepted Answer

No. You can browse camps and even register your child without creating an account. After submitting the application form, you’ll receive a contract, invoice, and the camp’s internal rules by email.

Question 8

Can I compare several camps?

Accepted Answer

Currently, the comparison feature is not available, but it is planned for a future release.

Question 9

Can I save camps for later viewing?

Accepted Answer

Yes, if you create an account (when that feature becomes available), you’ll be able to save camps to your profile and return to them anytime.

Question 10

Will I receive confirmation after submitting the application?

Accepted Answer

After you submit the application, the camp organizer will review your information. If everything is correct, you’ll receive a confirmation email with the contract, invoice, and internal rules.

FAQ

Questions and Answers

For Parents About How the Platform Works

Registration, Contracts, and Payment

Child Safety and Camp Content

Terms, Contract Obligations, and GDPR

Platform Development and Future Plans

General Questions

FAQ

Questions and Answers

For Parents About How the Platform Works

What is Elite Camps?

Are all camps listed here safe?

How are camps added to the platform?

How can I know if a camp is suitable for my child?

Does Elite Camps organize camps itself?

Is the platform free to use?

Do I need to create an account to view camps?

Can I compare several camps?

Can I save camps for later viewing?

Will I receive confirmation after submitting the application?

Registration, Contracts, and Payment

How do I register my child for a camp?

How is the contract prepared?

Can I sign the contract electronically?

When and how will I receive the invoice?

How can I pay for the camp?

What should I do if I want to cancel my application?

Is it possible to pay in installments?

What happens if I miss a payment deadline?

Child Safety and Camp Content

Who is responsible for the child's safety at camp?

Is medical care available at camp?

Are certified teachers or leaders working at the camp?

What is the staff-to-child ratio at camp?

Are children supervised during free time?

How is food provided at camp?

Can I view the program content before registering?

Will my child receive support for emotional or social difficulties?

Can I contact my child during the camp?

What if my child needs special care or dietary requirements?

Terms, Contract Obligations, and GDPR

Is the contract legally binding?

Does the platform comply with GDPR?

What personal data do you process?

Who can access my or my child’s data?

Can I request deletion of my data?

What happens to the data after the camp ends?

Where can I find the platform’s privacy policy?

Platform Development and Future Plans

Why are there currently so few camps on the platform?

Will more camps be added to the platform?

Will the platform become a public camp directory?

Is this the final version of the platform?

Can I give feedback or suggestions to improve the platform?

What if I really want to add my camp to the platform?

General Questions

What languages are available on the platform?

Will only summer camps be listed on the platform?

Is Elite Camps certified or supervised by a state institution?

Will it be possible to rate camps after attending them?

Can I get a confirmation of my child’s participation in the camp?